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8. What is an addressable cable converter-descrambler? This is a converter-descrambler that can be controlled by the cable company from their office location. Through remote coded messages sent via the cable system, the cable company can "address" the customers’ unit to begin descrambling selected premium or pay per view channels. cable An addressable unit allows the cable company to access your cable box to change the descrambling configuration or program. This function provides the cable company the ability to add or delete descrambling on the channels that come in through your cable line. A non-addressable unit does not provide the cable company access to the cable box program. The program remains stationary and is unchangeable. Both cable box designs have the potential of receiving all channels, none or somewhere in between dependent on the box program.

17. What if my cable company upgrades or changes to a different cable converter? All cable companies eventually upgrade-as technology progresses and new sources become available older equipment becomes obsolete. The fact descamblers is that cable companies do not change quickly or often. It is a huge expense for cable company to swap out all of its customers cable converters and replace them with brand new ones and upgrade the system to support the new scrambling methods. It usually takes a cable company a year or longer to complete an upgrade. Most cable companies cable upgrade every 10-15 years. We allow previous customers to trade in their old converters that they purchased from us for credit towards new equipment, providing that it is in good working condition. 18. What is the difference between filtering and scrambling?

They will want a satisfied customer who will refer them additional business . The company may not have a quick answer for about 5% of the problems out there. Be patient and work with your cable box company until you find the right Converter box for your area. Sometimes technology changes for your area and the source may need to do some additional research to get the desired image. Do this before the warranty / guarantee has run out. Even then there may be a solution. 12. How can you improve the quality of your cable converter reception? Amplification may be needed to correct the problem . Whenever a cable signal is split between two or more TV’s or routed to some other video components such as VCR’s , the signal weakens and produces a poor quality picture.